Fizzn

Privacy Policy

Effective and last updated: July 31, 2026

When you play Time To Fish, you trust us with some information. This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you.

This policy applies to Time To Fish, related game services, and official support channels operated by Fizzn (collectively, the “Services”). Third-party platforms and services have their own privacy practices.

Overview

Time To Fish is a social virtual-reality fishing game. We process only the information reasonably necessary to provide features such as player accounts, cloud-saved progress, multiplayer rooms, optional voice chat, player safety, and support.

In summary

  • We do not sell your personal information.
  • We do not use your information for third-party targeted advertising.
  • Voice chat is optional and is transmitted so other players can hear you.
  • Your display name, avatar, and gameplay actions may be visible to other players.
  • You may ask us to access or delete information associated with your player account.

Information we collect

The information we process depends on the features you use and the platform through which you access the game.

Information you provide

  • Profile information, such as the display name and cosmetic choices you select.
  • Communications, including information you provide in support requests, bug reports, safety reports, or other messages sent to us.
  • Voice communications, when you choose to use in-game voice chat.

Information collected when you play

  • Account and platform identifiers, including your Meta User ID, PlayFab player ID, multiplayer user ID, or another identifier supplied by your VR platform. We use these identifiers to recognize your account and connect game services. We do not receive your Meta account password.
  • Purchase and entitlement information, such as whether your Meta account owns the game or has access to an in-app purchase, downloadable item, or other entitlement. Payment-card details are handled by the platform store and are not provided to Fizzn.
  • Game and progression data, such as caught fish, inventory, virtual currency, statistics, achievements, preferences, equipped cosmetics, and saved progress.
  • Multiplayer data, such as room or session information, display name, player state, avatar appearance, position and movement, held items, and gameplay interactions needed to synchronize a multiplayer session.
  • Device and technical data, which may include device type, operating system, application version, language, IP address, network region, connection quality, crash information, and diagnostic logs.
  • Usage data, such as session start and end times, feature interactions, and events needed to operate, secure, and improve the game, where enabled.

Information from other services

Your VR platform or linked service may provide an account identifier and other information permitted by your platform settings. Those companies process information under their own privacy policies.

How we use information

We use information to:

  • create and recognize player accounts;
  • verify ownership, purchases, downloadable content, and other entitlements;
  • save and restore game progress, inventory, preferences, and cosmetics;
  • provide multiplayer matchmaking, rooms, player synchronization, and optional voice chat;
  • operate, maintain, troubleshoot, and improve the Services;
  • protect players, investigate reports, prevent fraud, cheating, abuse, and security incidents;
  • respond to support and privacy requests; and
  • comply with applicable law and enforce our terms.

Where applicable law requires a legal basis, we process information as necessary to provide the Services you request, for our legitimate interests in operating and securing the game, with your consent where required, or to comply with legal obligations.

How we share information

We do not sell personal information. We may disclose information in the following limited circumstances:

  • Service providers. We use Microsoft PlayFab for player accounts and cloud game data; Photon for multiplayer networking and voice communication; Unity for the game engine and related technical services; and Meta or another supported platform provider for VR platform functionality. These providers process information for their services and under their applicable terms and privacy policies.
  • Other players. Information needed for social play—including your display name, avatar appearance, voice, movement, held items, and gameplay actions—may be visible or audible to players in the same session.
  • Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, respond to valid legal process, investigate abuse, enforce our terms, or protect the rights, safety, and security of players, Fizzn, or others.
  • Business transfers. If Fizzn is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.
  • At your direction. We may share information when you ask us to or give permission.

Voice chat and multiplayer

Voice chat is optional. When enabled, microphone audio is transmitted through Photon Voice to other players in your session so they can hear you. Other players may record or repeat what they hear using tools outside our control. Do not share personal or sensitive information in voice chat.

Multiplayer requires certain game-state information to be sent between players and networking services. You can avoid these multiplayer disclosures by not joining online rooms and can manage microphone permission through your device or platform settings.

Data retention

We retain information only for as long as reasonably necessary to provide the Services, maintain your account and saved progress, meet legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the game.

Retention periods vary by type of information. Account and progression data may be kept while your account remains active. Temporary multiplayer and voice data is generally processed for the live session, although limited connection, safety, or diagnostic records may be retained by us or our providers. Backup copies and records required for legal or security purposes may remain for a limited period after a deletion request.

Your choices and privacy rights

You can control some processing by:

  • disabling microphone access or choosing not to use voice chat;
  • avoiding personal information in your display name and player communications;
  • managing permissions and privacy settings through your VR platform; and
  • contacting us to request access to, correction of, or deletion of information associated with your player account.

Depending on where you live, you may also have rights to obtain a copy of your information, object to or restrict certain processing, withdraw consent, or appeal a decision concerning a privacy request. We may need enough information to verify your identity and locate the relevant account before completing a request.

How to request deletion

All users, regardless of location, may request deletion free of charge. Email FizBizSupport@gmail.com with the subject Time To Fish Data Deletion Request. Include your Meta User ID or PlayFab player ID and the platform you use. Do not include your password.

After verifying the request, we will delete or de-identify information associated with the account from systems we control and instruct relevant service providers to process the request where applicable. We may retain limited information when required by law, necessary to complete the deletion, resolve disputes, enforce agreements, prevent fraud or abuse, protect security, or maintain a record of the request. We will explain if we cannot delete particular information.

Children's privacy

Time To Fish is not directed to children below the minimum age required by the applicable VR platform or local law. We do not knowingly collect personal information from a child who is not permitted to use the Services. If you are a parent or guardian and believe a child has provided personal information contrary to these requirements, please contact us so we can review the matter and delete information where required.

Security and international transfers

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online service or method of transmission is completely secure, and we cannot guarantee absolute security.

Fizzn and our service providers may process information in countries other than the country where you live. Where required, we rely on recognized legal safeguards for international transfers of personal information.

Changes to this policy

We may update this Privacy Policy as the game, our practices, or applicable laws change. We will post the revised policy here and update the “last updated” date. If a change is material, we may provide additional notice through the game, its store listing, or an official community channel where appropriate.

Contact us

If you have a privacy question or want to exercise a privacy right, contact Fizzn at FizBizSupport@gmail.com.

For account-specific requests, include your player identifier and the platform you use so we can locate the correct account. Do not send your password or payment-card information.